Introduction
The customer may cancel the ordered products within 5 (five) days after payment, provided that:
- Digital products, the material made available has not yet been downloaded.
- There is no return for virtual products.
Costs
Canceling a product purchased from the https://oviscience.com online store will involve a refund for the product that has not yet been downloaded. In the case of subscriptions, a refund is made for the equivalent value of the products referring to the months not yet downloaded.
Process
The customer must request the cancellation of the order through the email info@oviscience.com, indicating the items he wants to cancel, as well as the order number. These conditions are valid for cancellations in Portugal. Please contact us at info@oviscience.com for information about cancellations outside Portugal.